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Privacy Policy

Privacy Policy

The controller responsible for data processing is:
Heinrich Glaeser Nachf. GmbH
Blaubeurer Str. 263
89081 Ulm
Germany
datenschutz@glaeser-textil-ulm.de

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. ACCESS DATA AND HOSTING

You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our services, which prevail within the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. All access data will be deleted no later than seven days after your visit to the site.

HOSTING

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this Privacy Policy, all access data and all data collected in forms provided for this purpose on this website will be processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this Privacy Policy.

2. DATA PROCESSING FOR CONTRACT EXECUTION AND CONTACT

2.1 DATA PROCESSING FOR CONTRACT EXECUTION

For the purpose of contract execution in accordance with Art. 6 (1) (b) GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract and we cannot ship the order without it. The data collected can be seen in the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this declaration.

2.2 CUSTOMER ACCOUNT

If you have given your consent in accordance with Art. 6 (1) (a) GDPR by choosing to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this privacy policy or via a dedicated function in your customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this statement.

2.3 CONTACT

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. The data collected can be seen in the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this statement.

3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING

We provide your data to fulfill the contract in accordance with Art. 6 (1) (b) GDPR to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating delivery.
You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this policy.

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. DATA PROCESSING FOR PAYMENT PROCESSING

We work with the following partners to process payments in our online shop: technical service providers, credit institutions, and payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the selected payment method, we will pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of a contract processing agreement, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary to process the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZING OUR PAYMENT PROCESSES

We may provide our service providers with additional data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, accounting support). Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

4.3 IDENTITY AND CREDIT CHECK WHEN SELECTING KLARNA PAYMENT SERVICES

Klarna Direct Debit, Purchase on Account via Klarna, Klarna Installment Purchase
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to Klarna. In Germany, the credit agencies listed in Klarna's privacy policy [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] may be used for identity and credit checks. Klarna uses the information received about the statistical probability of a payment default to make a considered decision regarding the establishment, implementation, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time, including by contacting Klarna.

5. ADVERTISING BY EMAIL

5.1 EMAIL NEWSLETTER WITH REGISTRATION

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless You have not expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this declaration.

5.2 NEWSLETTER DELIVERY

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

Our service providers are located and/or use servers in the USA and India. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Canada

6. COOKIES AND OTHER TECHNOLOGIES

6.1 GENERAL INFORMATION

To make visiting our website more attractive and enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process your IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). In the context of a balancing of interests, this serves the overriding legitimate interest in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]

If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the address provided in You can contact us using the contact details described in the privacy policy. Alternatively, you can also access the following link: . If you do not accept cookies, the functionality of our website may be limited.

6.2 USE OF BORLABS TO MANAGE CONSENT

We use the Borlabs Cookie Plugin ("Borlabs") on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your consent to the processing of your personal data by these technologies, if required. This is necessary according to Art. 6 (1) (c) GDPR to fulfill our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Borlabs is an offering from Borlabs - Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany. When you visit our website, the Borlabs web server stores a so-called Borlabs cookie, which contains information about the cookie duration and version, device and browser information, and information about your consent behavior. No personal data is transferred to Borlabs. Your data will be deleted after one year unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this statement.

7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information on your options for revoking consent can be found in the "Cookies and other technologies" section. Further information, including the basis of our collaboration with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our collaboration with them, please use the contact options described in this Privacy Policy.

USE OF GOOGLE SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

We use the technologies described below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before being stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy [https://policies.google.com/privacy?hl=de].

GOOGLE ANALYTICS

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will generally not be merged with other Google data. Data processing is based on a contract processing agreement with Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google Products and Services." This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data sharing with Google within the scope of these data sharing settings is based on an additional agreement between the responsible parties. We have no influence on the subsequent data processing by Google.

GOOGLE RECAPTCHA

To protect against misuse of our web forms and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and analyzes your use of our website using JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. Personal data from the input fields of the respective form is not read or saved.

GOOGLE FONTS

To ensure a consistent presentation of the content on our website, the "Google Fonts" script code collects data (IP address, time of visit, device and browser information), transmits it to Google, and then processes it. We have no influence on this subsequent data processing.

YOUTUBE VIDEO PLUGIN

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google, and then processed by Google only when you play a video.

8. INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE/OTHER WIDGETS

Trusted Shops widgets (e.g., Trusted Shops Trustbadge) are integrated into this website to display Trusted Shops services (e.g., seals of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.

This serves to protect our legitimate interests, which are predominant in the context of a balancing of interests. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. Within the scope of this privacy policy, we will inform you below about the essential contractual content pursuant to Art. 26 GDPR.

The Trustbadge is provided by a US CDN (Content Delivery Network) provider under joint responsibility. An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures. Further information on data protection at Trusted Shops GmbH can be found here [https://www.trustedshops.de/impressum/#datenschutz].

When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The server log file is stored in a security database for the analysis of security irregularities and is automatically deleted or anonymized no later than 90 days after creation. Pursuant to Art. 6 (1) (f) GDPR, this serves our and Trusted Shops' legitimate interest in preventing misuse and fraud, optimizing our offers and websites, and ensuring the smooth operation of the website, Trustbadge, or other Trusted Shops widgets.

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered for their use. For this purpose, personal data is automatically collected from the order data. Whether you, as a buyer, are already registered to use a product is automatically checked using a neutral parameter, the email address hashed using a cryptographic one-way function. Before transmission, the email address is converted into this hash value, which Trusted Shops cannot decipher. After checking for a match, the parameter is automatically deleted.

This serves to verify whether you are already registered for services with Trusted Shops GmbH and is therefore necessary to fulfill our and Trusted Shops' overriding legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 (1) (f) GDPR. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops, and personal reference will then no longer be possible.

As part of the joint responsibility between us and Trusted Shops GmbH, please contact Trusted Shops GmbH with any data protection questions or to assert your rights. You can find their contact details here [https://www.trustedshops.de/impressum/#datenschutz]. Further information on data protection can be found at the following link [https://www.trustedshops.com/tsdocument/CONSUMER_MEMBERSHIP_TERMS_de.pdf]. Regardless of this, you can always contact us using the contact details described in this privacy policy. Your request will then be forwarded to the other responsible party for response, if necessary.

9. SOCIAL MEDIA

9.1 SOCIAL PLUGINS FROM FACEBOOK, TWITTER, INSTAGRAM, PINTEREST, WHATSAPP

Our website uses social buttons from social networks. These are simply embedded as HTML links, so that when you visit our website, no connection is established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click the Like or Share button.

9.2 OUR ONLINE PRESENCE ON FACEBOOK, TWITTER, INSTAGRAM, YOUTUBE, PINTEREST

If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR to the respective social media operator, when you visit our online presence, the social media providers will receive the data specified in the above-mentioned context. Your data is automatically collected and stored by social media providers for market research and advertising purposes, from which user profiles are created using pseudonyms. These profiles can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your related rights and setting options for protecting your privacy, can be found in the providers' privacy policies linked below. If you still need help in this regard, you can contact us.

Facebook [https://www.facebook.com/about/privacy/] is an offering of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Twitter [https://twitter.com/de/privacy] is a service provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is generally transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses.

Instagram [https://help.instagram.com/519522125107875] is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is generally transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses. Data processing when visiting an Instagram fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

YouTube [https://policies.google.com/privacy?hl=de] is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Pinterest [https://about.pinterest.com/de/privacy-policy] is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

10. CONTACT OPTIONS AND YOUR RIGHTS

10.1 YOUR RIGHTS

As a data subject, you have the following rights:

* pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
* pursuant to Art. 16 GDPR, the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
* pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary.
* to exercise the Right to freedom of expression and information;
* to fulfill a legal obligation;
* for reasons of public interest or
* is necessary to assert, exercise, or defend legal claims;
* according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
* you dispute the accuracy of the data;
* the processing is unlawful, but you refuse to delete it;
* we no longer need the data, but you need it to assert, exercise, or defend legal claims or
* you have objected to the processing pursuant to Art. 21 GDPR;
* according to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request that it be transmitted to another controller;
* according to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence or place of work, or our company headquarters, for this purpose.

Right of Objection

If we process personal data as explained above to protect our legitimate interests, which prevail within the framework of a balancing of interests, you can object to this processing with future effect. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

10.2 CONTACT OPTIONS

If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or to revoke consent granted or object to a specific use of data, please contact us directly using the contact details in our legal notice.

Data Protection Officer:
Reiner Gölz

NetCoN Reiner Gölz
Hohenzollernstraße 17, 89143 Blaustein

Phone +49 172 7418120
Email reiner@goelz-consulting.de

datenschutz@glaeser-textil-ulm.de

Privacy Policy [https://legal.trustedshops.com/produkte/rechtstexter] created with the Trusted Shops [https://legal.trustedshops.com] legal text generator in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].